Simpact is a social enterprise, providing exceptional consultancy with a clear social purpose.

Our mission is to grow and improve the voluntary sector, in part by disrupting the £200bn public sector contracting market and directing more money towards charities and social enterprises.

We reinvest the majority of our profits to support disadvantaged young people to successfully engage with mainstream education and are about to launch our first Simpact Scholarship, supporting a young person from a disadvantaged background through university.

We work with you to identify and use your core values, develop internal and external relationships and plan for the future.
We guide you through the process of winning funding for your organisation and work with you to submit successful bids.
We help to drive change and modernisation, shape internal growth and deliver effective transformation programmes.
We use our income to invest in communities, supporting disadvantaged young people and developing the voluntary sector.

Our Team

Mark Shields
Mark Shields
Managing Director
  • Mark has over fifteen years senior management experience in the employment related services and skills sector, with an MSc in Development Studies from SOAS. Working across both private and voluntary sector organisations, Mark has specific expertise in the design and delivery of large social inclusion programmes both in the UK and overseas. Mark is also experienced in successfully managing large bidding rounds.

    An ardent Bristol City fan, Mark enjoys running, playing football and is passionate about helping charities, social enterprises and small businesses grow.

Janet Chandler
Janet Chandler
  • Janet brings 12 years experience at Prime Contractor level, working across all stages of the contracting lifecycle. A graduate of Imperial College with post-graduate study in Management at Durham, her experiences have included managing multi-million pound contracts, across: Welfare to Work, Youth Services and Public Health.

    Janet has a breadth of experience in service design as well as both proposal and supply chain development. In addition, Janet has worked on capacity building for private and not for profit organisations, inspection/assessment preparation (Ofsted, Merlin, Matrix) and delivering high quality, high performing services.

    Based in London, Janet works with Simpact’s clients in the South East of England.

Rikki Garcia
Rikki Garcia
  • Rikki brings 21 years experience of managing services in the public and voluntary sectors, including change management, service performance improvement, business development, programme management and staff motivation.

    Most recently Chief Executive of Healthwatch Greenwich, Rikki was previously Director of Commercial Services for vInspired, and Head of Commissioning at NCS Trust, responsible for designing and leading the 2014 commissioning round – the largest single youth service procurement in UK history.

    Rikki is a qualified youth worker and worked with young people across the country before becoming Head of Youth Service in Bromley. He spent two years at the GLA in the Children and Young People’s unit and three and a half years at One Housing Group managing supported accommodation for homeless young people. Rikki is a Trustee for Friends of the Elderly, chairing their Strategic Delivery Sub Committee, as well as Chair of the Healthwatch Bexley Advisory Board.

Liton Ullah
Liton Ullah
  • Over the last 12 years Liton has worked in the UK and internationally across business development and operational environments to secure and deliver contracts for private, public and not for profit organisations across multiple sectors including: employability, health and social care and IAG services. Liton has worked in the UK, India and South Africa to lead on business development and the operationalisation of successful bids including; a multi-million all age carers advice service, direct payments services, a rural skills development programmes across six states in India and employability programmes in Johannesburg.

    Liton is a Trustee at a community based social enterprise, called Zest, which manages a flagship community building programme and delivers personalised health, employment, training, social and physical activities to adults and children from across Sheffield.

Matt Spry
Matt Spry
  • Matt has 20 years of experience across strategic, commercial, business development and transformation roles. Within the service outsourcing sector he has worked in teams that won contracts totalling in excess of £2bn over a five-year period, with clients from both the private and public sectors. A graduate in Accounting and Financial Analysis from the University of Warwick, Matt works with Simpact to support their clients with service design and commercial modelling. In recent years he has helped clients solve a wide range of challenges. These include supporting corporates dealing with huge changes in their sector, helping social enterprises design more sustainable business models, and working with growing businesses and charities taking their first steps in bidding for service contracts.

Ian Hutchison
Ian Hutchison
  • Ian is Simpact’s lead for service design. He is passionate about bringing people
    together to co-produce services and experiences that improve human wellbeing. Ian has worked across health and social care in the public, voluntary and community sectors in a variety of senior management roles, from change and delivery management to commissioning. Alongside his love of good design, Ian is particularly interested in how services respond to the digital age.

Jim Cranshaw
Jim Cranshaw
  • Jim helps charities develop their organisational strategy, advise on their theory of change and engage stakeholders to help develop their work. Jim has also worked as a senior fundraiser for over ten years and has helped numerous clients develop their approach to fundraising and fundraise for specific projects.

    An MSc in Development Studies, Jim is an experienced facilitator and trainer, and has delivered training to over two thousand people to date, including capacity building workshops to: government, civil service, teachers, charity staff, university, college and school students.

Frances Hill
Frances Hill
  • Frances has over 30 years of experience in the development and humanitarian sectors working with NGOs, academics and the private sector, securing funding. She has been responsible for mentoring, scoping, coordinating and producing successful bids for many bilateral and multilateral donors. She has facilitated workshops on effective proposal development and partnership strengthening throughout Africa and Asia, as well as strengthening proposal teams, advising on sustainable revenue generation and taking humanitarian innovation programmes to scale. Over her career, she has been responsible for bringing in several million pounds of donor funding for a wide range of NGOs. Frances was Executive Director of the Development Studies Association (DSA) and is currently Chair of Trustees for the South West International Development Network (SWIDN). Frances advises Elrha’s Humanitarian Innovation Fund on partnerships, the localisation agenda and taking innovations to scale.

Nick Holder
Nick Holder
  • Nick is a proven and versatile Commercial Operations Director with a substantial background in retail and commercial management across the charity and private sectors (including Marks and Spencer, Arcadia Group and more recently TCV Employment and Training Services). Nick has extensive experience in the financial management of operations, managing several multi-million-pound budgets. A change management expert experienced at guiding organisations through strategic change programmes whilst seamlessly developing new cultures and environments. Nick is a Trustee for the Bristol Creative Youth Network working with young people to achieve stability in life.

Making a difference to your business and the community

Our Clients


I have been working with Mark and the team on two key projects over the last year. I have found their input to always be of high quality and they have added significant value to the task in hand. They have quickly come to talk our language and be able to apply our organisation values and objectives to very complex work. I have enjoyed working with Simpact and I would happily use them again in the future.

Heidi Bush - National Tender and Contracts Manager

Simpact have been instrumental in helping us build a structured approach to our business development activity, through the implementation of a clear pipeline management process & stakeholder mapping. They have also supported us to move into new markets, by guiding us towards previously unidentified funding streams, which can be accessed through relatively minor amendments to our delivery model. I would highly recommend them.

Nick Holder - Director Of Operations

Simpact have helped Activate diversify into new markets. Their knowledge of opportunities that fit our business is invaluable, and going forward, we wouldn’t be without them.

Toby Mitchell - Founding Director

Simpact has provided support to me as Chair of Trustees on a range of organisational matters as we move through a transitional period in the organisation. Janet is very knowledgeable about the charity sector and has been prepared to work flexibly across a considerable agenda. Her work is always of a high standard and delivered on time.  I would recommend this organisation.

Valerie Harrison - Chair of Trustees

Simpact have enabled us to access supply chains and develop our business development opportunities. We are now much clearer about our future plans and how we can access new markets to secure our growth.

Laurence Higgens - Chief Operating Officer

Janet has provided outstanding support to secure over £1million in core funding costs, through a challenging tendering process, including suggesting innovative service delivery methods and improving our operational processes and systems. The Simpact team have also supported the engagement of new partners and funding routes to expand our overall service offer. I would thoroughly recommend the services of Janet and the team at Simpact.

Christine Makemson - Chief Executive

Simpact have provided Runway Training with a fantastic service and Janet has helped to secure over £700K in new SFA and ESF contracts, which would not have been possible without her support. Her combined knowledge with Mark has also supported identification of opportunities to grow our business into adjacent markets.

Oliver Trailor - Managing Director

Mark, Liton, Ian – We have really enjoyed working with you all to produce this bid. Thank you for your genuine interest, expertise and patience. This is the first time we have used a tender management company and our leap of faith has been well rewarded.

Andrea McCubbin - Chief Executive

Simpact designed and implemented a company-wide performance management framework for our employees. This has directly resulted in a marked improvement in contractual performance and a reduction in staff turnover.

Mathew Hobbs - CEO

Simpact have helped me understand a wider market to engage in. They have been empathetic to the needs of a growing company and provided insightful advice and support.

Christopher Robertson - Director

I have witnessed first hand the diverse ways that the Simpact team persuade young people who are at risk of being excluded back into the classroom.  The hunger, vision, and relevance that these professionals have enables them to instil the skills and confidence young people need, so they can make better life choices.  Their staff have delivered a range of continual professional development opportunities for our lecturers.  Simpact are an incredibly caring organisation and place the learner at the heart of everything they do. I have no hesitation in recommending them!

Amy Kington - Director

The Forward Motion programme is innovative and thoughtfully structured, and clearly demonstrates the ability to transform the way that young people who are in need of support engage with their education. It has been a pleasure to be part of a project led by an experienced education professional with the passion, creativity and expertise to help young people to grow in confidence and reach their full potential.

Dr. Jess McCormack - Lecturer in Dance and Performance

Forward Motion is an excellent programme that has engaged a number of highly disengaged and challenging students. This has supported the students in making better educational and behavioural decisions and allows them to develop skills in order to help them to engage in their learning.

Ian Henry - Assistant Headteacher

I really enjoyed the building exercise; it helped me develop new skills, in particular communication skills, confidence and trust.

Dan, 13 - Participant

We are seeing a change and a much more settled year group.  Thank you for everything you are doing, it is making school better not just for them but for everyone in their class and us.

Kat Ingle - Special Education Needs Co-ordinator

The Forward Motion programme is an innovative provision that has successfully motivated our year 9 students. Our boys have flourished under the expert and skilled Simpact team members’ guidance and both individual and collective successes are evident, measurable and can be articulated by the students themselves. The team deliver a provision that captures the interests of the most disaffected learners irrespective of any additional needs.  It is a pleasure to work with such committed, passionate professionals. I recommend them without hesitation.

Georgina Keily-Theobald - Headteacher


We work with small and large, corporate, private, public and voluntary sector organisations. We have a range of day rates and deals and are always happy to discuss pricing. 

  • Our aim is to provide access to high quality, affordable consultancy for the not-for profit sector and SMEs.

    Our pricing is transparent with rates agreed up front to ensure there are no surprises.

    Our deals include:

    • Straightforward, competitive day rates for shorter pieces of work,
    • Fixed fee projects for longer pieces of work and,
    • Commission based or ‘shared risk’ fees with lower up front day rates and a fixed win fee.


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